In order to keep everyone safe, we may be wearing additional protective equipment. The nature of the dental procedure will dictate the equipment we wear. This may include wearing a face-shield, an N95 respirator and/or a gown.

Cleanliness has always been a top priority at VDH, but due to the current circumstances, cleaning frequency in common areas will be increased.

Our office will communicate with you by phone prior to your visit to ask some screening questions. Those same questions will be asked again when you enter the office. Please advise us of any illness, COVID 19 related symptoms or recent travel. We ask that sick patients do not come into the office. If your dental situation is urgent, please call our team for instructions.

Tuesdays & Thursday mornings will be reserved for treatment of patients who are either over the age of 65 and/or would be considered medically vulnerable.

Appointments will be managed to allow for social distancing between patients. This could mean that you’re offered fewer options for scheduling your appointment.

For situations where in-person care may not be essential, a virtual appointment with your dentist can be arranged or booked online

Please take the time to watch this instructional video on our covid protocols. Thank you.

We know that some of our patients have been living with less than ideal situations for quite some time now.  We want you to know that your care is our top priority and we sincerely appreciate your patience both now and as we move forward. The initial re-opening phase will include the management of urgent patient needs; availability of appointments for routine or cosmetic procedures will follow suite with guidance from public health authorities.

Unless absolutely necessary, please attend appointments alone. Examples of exceptions to this would be the parent of a paediatric patient or patient advocates and translators.

In order to keep proper distance in the reception area, we ask that patients wait in their car or at the picnic table outside until they are notified to come in (text, phone or wave in)

We ask that patients wear a mask once they enter the office. If you do not have a mask, one will be provided for you.

We have hand sanitizer readily available for patient use. We will also ask you to use it when entering and exiting the practice.

Please follow the guided markers and direction from staff to ensure physical distancing during this time.

In order to safely manage physical distancing in the office, we ask that  patients call, email or text. We will not be facilitating walk ins at this time.

If you have a positive diagnosis of COVID-19 within the 14 days of your appointment at Village Dental House, please contact our office immediately.